Terms and Conditions

§ 1. General Provisions

  1. These Terms and Conditions define the type, scope, and conditions of providing Electronic Services via the RankIndexer Service, including the rules for using the System.
  2. The owner and operator of the Service is BPA Polska Dawid Karamon, ul. Marszałkowska 15/168, 35-215 Rzeszów, NIP: 5170276471, REGON: 180666481. Contact: contact@rankindexer.com.
  3. The use of the Service and the Services provided through it requires prior familiarization with the content of these Terms and Conditions and acceptance thereof. Lack of acceptance of these Terms and Conditions prevents placing an order and using the Services.
  4. Due to the nature of the Services, these Terms and Conditions do not apply to Consumers.

§ 2. Definitions
In these Terms and Conditions, the following definitions shall apply:

  1. Price List – a compilation of information about the prices of Services provided by RankIndexer, available on the Service in the “Price List” section or at https://rankindexer.com, constituting an integral part of these Terms and Conditions.
  2. Consumer – a natural person entering into a legal transaction with an entrepreneur that is not directly related to their business or professional activity, as well as an entrepreneur running a sole proprietorship who enters into contracts that are not of a professional nature, to whom consumer rights under the law are granted.
  3. Service Recipient Account/Account – the part of the Service that constitutes a set of resources and privileges assigned to a specific Service Recipient, available after logging in using a username and password, through which the user has access to the System and can use the Services.
  4. Activation Link – a unique, encoded link generated after the order for a Service has been paid for, which enables the activation of the Service Recipient Account.
  5. Billing Period – the period for which the Service Recipient’s liabilities related to Services provided on a subscription basis are settled (e.g., from the 1st to the 30th day of the month).
  6. Subscription Fee – the fee paid by the Service Recipient according to the rates specified in the Price List, for using the Services in a given Billing Period.
  7. Entrepreneur – a natural person (other than a Consumer), legal person, or organizational unit with legal capacity, conducting business activity, including partners in civil law partnerships.
  8. Terms and Conditions – this document regulating the rules for providing electronic services, constituting the template for the contract and fulfilling the information obligation arising from the regulations on providing electronic services.
  9. GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons in connection with the processing of personal data.
  10. Service – the IT and informational platform RankIndexer, which enables the use of Services and access to digital content, available at www.rankindexer.com and its subdomains.
  11. System – the IT solution (SaaS – Software as a Service) provided by RankIndexer, enabling the use of the Service’s functionalities in accordance with the terms of the Agreement.
  12. Provision of Electronic Service – the remote performance of a Service by transmitting data at the individual request of the Service Recipient using electronic devices.
  13. Agreement – the agreement for the provision of Electronic Services concluded remotely between BPA Polska Dawid Karamon (as the Service Provider) and the Service Recipient, the terms of which are defined by these Terms and Conditions, the Price List, and the information available on the Service.
  14. Services – the services provided electronically by RankIndexer, including access to the System, functionalities, and digital content.
  15. Service Recipient – an entrepreneur using the Services for purposes related to their business or professional activity.
  16. Service Provider – BPA Polska Dawid Karamon, as the owner of the service, provides Electronic Services in accordance with these Terms and Conditions.
  17. Act on Providing Electronic Services – the Act of July 18, 2002, and subsequent amendments, including the provisions of March 3, 2020 (Journal of Laws 2020.344).

§ 3. Technical Requirements

  1. The use of the Service, and in particular the use of the Services, requires meeting the following minimum technical requirements:
    • Connection to the Internet;
    • Possession of devices that allow access to Internet resources;
    • A current and properly configured version of internet browsers: Chrome on Android devices and desktop devices, Safari on Apple mobile devices, and Chrome on desktop devices;
    • Use of an internet browser that can display hypertext documents on the device screen, linked on the Internet via the WWW service, and supports the JavaScript programming language, and additionally accepts cookies;
    • Possession of an active email account.

§ 4. Use of the Service

  1. RankIndexer enables the Service Recipient to:
    • Review information about the scope and conditions of providing the Services;
    • Create, maintain, and delete a Service Recipient Account;
    • Place orders for Service Packages and use the offered functionalities;
    • Contact RankIndexer via the contact form.
  2. By accepting these Terms and Conditions, the Service Recipient undertakes to:
    • Not to make available unlawful content, including offensive, untrue, or morally inappropriate content;
    • Refrain from actions that disrupt the functioning of the Service or from obtaining access to unauthorized information;
    • Use the Service solely for purposes consistent with the Agreement and the intended use of the System.
  3. In the event of a breach of these Terms and Conditions or applicable regulations, BPA Polska Dawid Karamon reserves the right to limit or block access to the Service. The Service Recipient will be informed immediately of any measures taken.
  4. RankIndexer provides Services 7 days a week, subject to the possibility of temporary suspension of Services for maintenance, modernization, or repair work. The Service Recipient will be informed electronically of any planned interruptions.

§ 5. Service Recipient Account

  1. Registration and maintenance of the Service Recipient Account are free of charge.
  2. Registration is carried out by filling out the registration form available on the Service and providing correct data (e.g., first name, last name, company name, email address, phone number, NIP, etc.).
  3. The Agreement for account maintenance is concluded at the moment of the Account activation by the Service Recipient, which occurs by clicking the sent Activation Link.
  4. Logging into the Service requires an email address (as the username) and a password set during registration.
  5. The Service Recipient is obligated to keep confidential the data enabling access to the Account. It is recommended to change the password regularly (e.g., every 30 days) to enhance security.
  6. The Account is established for an indefinite period, and the Service Recipient may delete it at any time (using the appropriate function in the account settings or by sending a request to the RankIndexer contact address).
  7. BPA Polska Dawid Karamon reserves the right to temporarily block or permanently delete the Account in the event of a breach of these Terms and Conditions.

§ 6. Use of Services

  1. The use of the Services requires:
    • Registration and creation of an Account on the RankIndexer Service;
    • Acceptance of these Terms and Conditions and the Privacy Policy;
    • Familiarization with the current Price List;
    • For paid services – payment of the Subscription Fee.
  2. Service Recipients use only the paid services in accordance with the variant selected as specified in the Price List.
  3. The subscription period for paid services lasts for a specified number of days (30 days), and the start of the Service provision occurs at the moment the order is activated.
  4. The Agreement for the provision of paid services is concluded at the moment the order is confirmed by the Service Recipient by clicking the “Order and Pay” button.
  5. Orders that are not confirmed within the specified period (3 business days) will be cancelled.
  6. Paid services will be activated within a specified number of hours (24 hours) from the posting of the payment.
  7. The Service Recipient may at any time, before the end of the current billing period, change the variant of the Services or the Subscription Fee. The new billing period will start after the current one ends.
  8. The Agreement for the provision of paid services is valid for the period purchased in accordance with the chosen variant and the Price List.

§ 7. Payments

  1. The Service Recipient is obliged to pay the Subscription Fee in advance, in accordance with the Price List, within 7 days from the confirmation of the order. Otherwise, BPA Polska Dawid Karamon reserves the right to withdraw from the Agreement and cancel the order.
  2. In the case of non-standard service variants, an individual price list applies, established in a separate agreement.
  3. Payments for the Services are made using the Stripe, Inc. platform (hereinafter: Stripe), which processes transactions by credit cards, debit cards, and other payment methods provided through the platform.
  4. The moment of payment recognition is the date on which the transaction is confirmed by Stripe, resulting in the payment being credited to the BPA Polska Dawid Karamon account.
  5. The Service Recipient bears the costs of payment processing.
  6. RankIndexer will issue an invoice based on the data provided during the Account registration. In the case of being a VAT payer, the NIP number must be provided and it should be indicated whether a VAT invoice is required.
  7. The Service Recipient agrees to receive invoices electronically.
  8. Any changes to the subscription fee rates will be published in the current Price List on the Service.
  9. Changes to the Price List do not affect fees already paid under an Agreement concluded before the publication of the new Price List.

§ 8. Termination of Agreements

  1. The Agreement for the provision of services terminates:
    • In the case of account management services – at the moment the Service Recipient submits a request for account deletion or as a result of BPA Polska Dawid Karamon’s decision to delete the account for reasons specified in these Terms and Conditions;
    • In the case of paid services – upon the expiration of the purchased subscription period, in the absence of payment for the next period.
  2. The Service Recipient may terminate the Agreement without stating reasons by deleting the Account, provided that any previous payments are non-refundable.
  3. BPA Polska Dawid Karamon has the right to terminate the Agreement with immediate effect in the case of:
    • The Service Recipient providing incorrect or incomplete data;
    • A justified suspicion of breach of these Terms and Conditions or legal regulations, which may result in the actions described in § 4 paragraphs 3–5.

§ 9. Complaint Procedure

  1. In the event of objections regarding the functioning of the System or irregularities in the provision of the Services, the Service Recipient may file a complaint by sending a request to the email address: contact@rankindexer.com.
  2. The complaint should contain:
    • The login/email address associated with the Account;
    • A description of the irregularity, including the date and time of its occurrence;
    • A proposed solution for resolving the issue.
  3. RankIndexer may ask the Service Recipient to supplement the complaint if the information proves to be incomplete.
  4. The complaint will be reviewed promptly, but no later than 14 days from its receipt, and the decision will be sent to the email address associated with the Account.
  5. All other comments regarding the functioning of the Service should be directed to: contact@rankindexer.com.

§ 10. Technical Support

  1. During the term of the Agreement, the Service Recipient has access to RankIndexer’s technical support as part of the Subscription Fee.
  2. To use technical support, a request must be sent to the email address: contact@rankindexer.com, describing the problem and the type of irregularities encountered.
  3. Technical support is provided from Monday to Friday (excluding public holidays) between 9:00 and 17:00.
  4. Technical support does not cover:
    • Elements modified independently by the Service Recipient;
    • Errors resulting from unauthorized interference with the Service settings;
    • Problems resulting from failure to meet the technical requirements specified in § 3.

§ 11. Personal Data Protection and Confidentiality

  1. The administrator of the Service Recipients’ personal data is BPA Polska Dawid Karamon.
  2. Personal data (e.g., first name, last name, company address, email, phone number, NIP, bank account number) is processed solely for the purpose of enabling access to the System and the provision of Services.
  3. Providing data is voluntary; however, its absence may prevent the use of certain features of the Service.
  4. BPA Polska Dawid Karamon makes every effort to ensure the security and confidentiality of the processed data in accordance with applicable regulations (including GDPR).
  5. Detailed information regarding the protection of personal data and the cookie policy is available in the Privacy Policy accessible on the Service.
  6. The processing of third-party data is carried out based on a data processing agreement, which constitutes an integral part of these Terms and Conditions.

§ 12. Intellectual Property Rights

  1. Both the Service and the RankIndexer System contain content protected by intellectual property law (e.g., graphic elements, logos, software).
  2. Use of the Service does not transfer any intellectual property rights contained in the Service to the Service Recipient.
  3. RankIndexer grants the Service Recipient a non-exclusive, non-transferable license to use the Service and the System in accordance with its intended purpose and the provisions of these Terms and Conditions and the Price List.
  4. This license is valid for the period during which the Service is provided and expires upon deletion of the Service Recipient’s Account.

§ 13. Final Provisions

  1. These Terms and Conditions are available free of charge on the RankIndexer Service.
  2. BPA Polska Dawid Karamon reserves the right to introduce changes to the content of these Terms and Conditions, subject to the protection of the rights acquired by the Service Recipients.
  3. The Service Recipients will be informed of any changes to the Terms and Conditions no later than 14 days before they come into effect – by displaying a notice on the Service and electronically at the email address associated with the Account.
  4. In the event of non-acceptance of the new conditions, the Agreement shall be terminated on the day preceding the effective date of the changes.
  5. In matters not regulated by these Terms and Conditions, Polish law shall apply.
  6. Any disputes arising from these Terms and Conditions will be resolved through negotiations, and in the absence of an agreement – by the court having jurisdiction over the registered office of BPA Polska Dawid Karamon.
  7. These Terms and Conditions are effective as of March 1, 2025.

© RankIndexer. All rights reserved.